We cannot solve our problems with the same thinking we used when we created them"
-Albert Einstein
I do this by unlocking the hearts and minds of the people who live the business every day…your employees, channel partners, and customers.
They know more than anyone what’s working, what’s not, and what needs to change.
I know what it takes to unlock these hearts and minds. It comes from thousands of hours invested in helping clients improve people and operational performance. To deliver results like:
Unlocking hearts and minds starts with making sure people know the WHYs of your business.
Are your company’s core values, mission and vision crystal clear and unambiguous to employees, channel partners and customers?
"Only 42% of employees know their organization's mission, vision and values."
-Human Capital League
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Is the Growth or Profitability of Your Business Stalled…or Going Backwards?
"It's not the ship as much as the skillful sailing that makes for a prosperous voyage."
-George William Curtis
I am Mark James, a business improvement practitioner with over 40 years of experience in workplace performance, channel effectiveness, customer loyalty, and measurement.
My passion is helping business leaders navigate into the tailwinds of growth and competitive advantage.
That’s why I founded Performance Advisors Group. To help clients clearly visualize and fix what is preventing a prosperous voyage.
My hands-on experience has helped midsize to Fortune 50 companies in diverse industries solve challenges such as:
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Low performance or trust
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Productivity or quality issues
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Confusion and gridlock…Nothing is getting done
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Employees are off-topic or off-task
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Departments or teams are not talking to each other
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Constant complaining about management
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Employee turnover
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Inefficiency and waste
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Customers are leaving
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Resistance to change
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Ineffective marketing
Contact Me
Phone: 630.882.9107
Email:
955 Hampton Lane
Yorkville, Illinois 60560
Results That Count...That Can Be Counted